City of Burlington, Vermont City of Burlington, Vermont

Water Quality, Main Breaks & Billing: 863-4501/EMAIL
DPW Customer Service: 863-9094/EMAIL

Pay My Bill

We accept the following types of payment:

  • Personal or business check
  • Cash (235 Penny Lane or Hannaford locations only)
  • Money orders
  • Automatic debit via a checking or savings account and it's free!
  • We accept eChecks and you can choose a withdrawal from your savings or checking account for a fee of $1.50.
  • We accept Visa, Mastercard, Discover and American Express credit cards in our office, over the phone or online. There is a fee of $3.00 or 2.65% of the transaction, whichever is higher.  Enjoy the convenience of paying with a credit card today! 

There are many places to pay your Water Resources bill:

  • Water Treatment Plant-235 Penny Lane (at the end of Lake Street), 8:00 am - 4:30 pm., Monday - Friday. There is also a drop box at front entrance which is available 24/7 (no cash please).
  • Hannaford's Grocery Stores-on North Avenue, Shelburne Road & Dorset Street
  • Burlington Electric-585 Pine Street
  • Burlington Public Works-645 Pine Street
  • City Hall-149 Church Street

Mail your payment:

What are the Water, Wastewater and Stormwater rates?  Any other fees to know about?  

Please see our FAQ section for all rate information and we do charge a final meter reading fee.  

We assess a $25 fee on all returned checks, autopays and echecks if they are rejected by your bank. 

Delinquent balances are subject to a 1% interest charge per month.