City of Burlington, Vermont City of Burlington, Vermont

Water Quality, Main Breaks & Billing: 863-4501
All other: 863-9094
Contact the Department of Public Works

Pay My Bill

We accept the following types of payment:

  • Personal or business check
  • Cash (234 Penny Lane or Hannaford locations only)
  • Money orders
  • Automatic debit via a checking or savings account, please find the form here: Automatic Debit Form
  • We accept eChecks and you can choose a withdrawal from your savings or checking account for a fee of $1.50.
  • We accept Visa, Mastercard, Discover and American Express credit cards in our office, over the phone or online!  There is a fee of $3.00 or 2.65% of the transaction, whichever is higher.  Please log on today and enjoy the convenience of paying with a credit card.


There are many places to pay your Water Resources bill:

  • Water Treatment Plant-234 Penny Lane (at the end of Lake Street), 8:00 am - 4:30 pm., Monday - Friday. There is also a drop box at front entrance which is available 24/7 (no cash please).
  • Hannaford's Grocery Stores-on North Avenue, Shelburne Road & Dorset Street
  • Burlington Electric-585 Pine Street
  • Burlington Public Works-645 Pine Street
  • City Hall-149 Church Street
- Departments of the City of Burlington -