Water Resources

Welcome To Water Resources

The Water Resources Division has proudly served the community since 1867.  We focus on the production of drinking water, distribution repair & maintenance, the collection and treatment of both wastewater and stormwater, along with providing customer care, billing & metering services.  


Need Help With Your Bill?

New assistance options and partner programs available now! 

My Account

Pay your bill, sign up for paperless billing & more!

Report A Problem

See something, say something!  

Contact Us

Get in touch with a dedicated Water Resources professional! 

What's New In Water Resources

Upcoming Rate Changes

New rate & fee structure effective with your August bills. 

2020 Consumer Confidence Report

The new CCR is available now. 

Hydrant Flushing

We will resume flushing hydrants in August. 

Capital Improvements

The 2021 construction is heating up with water, sewer & stormwater projects. 


Do you want to receive notifications about critical, time-sensitive events in Burlington? Sign up at www.burlingtonvt.gov/BTV-Alerts to be guided through creating an account, choosing categories of interest and prioritizing contact options (call, text, or email). Burlington addresses are automatically signed up for the most critical level of notifications, like boil water advisories and major storm preparations, and you can opt-in to beach closures or snow bans. If you don’t live in Burlington but want updates then check the box for City of Burlington alerts. The entire process takes less than five minutes, and you can unsubscribe at any time.
Requirement Reminders
Final Meter Reading Request For A Property Sale
We require a form be remitted by the property owner (or their representative) to initiate a final meter reading and bill.  There is a $30.00 fee assessed for this service.  Please visit our FAQ section to review more details about this process. 
Contractors & Homeowners: Construction Standards
There are specific requirements and policies related to the installation of water services and meters in Burlington.  Please review this critical information today to ensure your project is compliant. 
Fire Protection Repair or Maintenance Notifications 
Burlington Water must be notified of any planned or emergency work involving the water distribution system.  If you are a business, please remit the required form to notify us of your job.  Please visit our Fire Protection Notification section to find locations where work has been performed.