Water Resources

Welcome To Water Resources

The Water Resources Division has proudly served the community since 1867.  We focus on the production of drinking water, distribution repair & maintenance, the collection and treatment of both wastewater and stormwater, along with providing customer care, billing & metering services.  

Need Help?

Past due bill assistance options including new partner programs.  

My Account

How to read your bill, payment options, sign up for paperless billing & more!

Report A Problem

See something, say something!  

Contact Us

Get in touch with a dedicated Water Resources professional! 

What's New In Water Resources

Be Winter Wise

Tips to prevent your water meter from catching a cold! 

New Rate Structure

A focus on ratepayer equity and affordability.  

Rebate Program

Our new rebate program has launched with two ways to save!

2020 Consumer Confidence Report

The new CCR is available now. 

More Information


Get real time urgent municipal alerts for boil water advisories, snow bans, beach closures and more. 


Download required forms for final readings, auto debit, adding a tenant and more. 

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Find all other DPW departments.

Burlington On Tap

Get the drop on what we're up to with the Water Resources newsletter!