City of Burlington, Vermont City of Burlington, Vermont

Water Quality, Main Breaks & Billing: 863-4501/EMAIL

Snow Ban Line: 658-SNOW

DPW Customer Service: 863-9094/EMAIL


Department of Public Works



Please call the numbers above or submit it through SeeClickFix.



RELEASE: City Expands Paving Program to Include Repaving of North Avenue, Pine Street, and Other Major Arterials We have issued an addendum to this year's paving list to proactively address the weather degraded road conditions. Read our recent (2/15) press release for more information here.

Online Permit Scheduling You can now schedule an online appointment with someone from our Inspection Services Team. We look forward to working with you.

Recent Winter Road Conditions: See our special statement on conditions here

New Recycling Carts. Clean. Easy. Inexpensive.

Effective March 1, 2018, per ordinance 18-105, rental units of 6 or more are required to provide 1 65 gallon cart per 3 units. While not required for others, ANY BTV residence can purchase one. Please submit application(s) and appropriate payment by mail or in person at 645 Pine Street between 7:00am and 4:30pm, Monday thru Friday. DPW staff will assemble and deliver your toter - call 863-9094 (ext. 3) for more information. Toters must be curbside by 7:00am on your recycling day, unless otherwise approved by DPW.



Construction Portal: Want to learn more about reinvestment in the city of Burlington, all the infrastructure projects taking place in the city right of way, or even in your own neighborhood?Click here to be taken to our construction portal with information and updates about all of the capital projects proposed, in design, under construction or already constructed since the passage of the infrastructure bonds in November 2016.

Water Resources Projects

DPW Paving Program