Water Resources

Report A Problem

Water Emergency

If you are experiencing a water related emergency in your home, or have noticed a suspected main break in the roadway, please call 863-4501. We are staffed 24/7 and are ready to assist.  


Routine Problems

The Water Resources Customer Care Team is available to answer your questions and help find a solution to the issue.  Contact us today!      

The City has partnered with See Click Fix for residents to request routine maintenance or infrastructure improvements.  We automatically receive an email when you log a request, and those are processed during business hours only.  Please do not report emergencies through SCF.


Dig Safe

Vermont law requires that homeowners, excavators and utility operators notify DigSafe at least 48 hours before excavating on public or private property, rights of way and easements.  Call 811 before you dig!