DPW Operations -- COVID-19

The City is working to address the coronavirus, also known as COVID-19. At Public Works, we'll continue providing our essential services of city government - backbones of public health and safety. Our drinking water plant will continue providing clean, reliable and tested drinking water 24/7/365. Our wastewater plants will continue their regular operations. Our street maintenance team will be responding to road repairs and other urgent issues. There may be delays to some non-urgent requests made through See Click Fix or Customer Service - and we appreciate your patience at this time.

You can see some updates to operations below. We thank you for your patience during this challenging period.

Customer Service

Our customer service teams remain operational, however, our buildings currently have extremely limited access. We strongly encourage you to use See Click Fix or the contact info below to reach us. 

• Water Customer Care: 802-863-4501 (including 24/7 for water emergencies) or by emailing water-resources (at) burlingtonvt (dot) gov
• DPW Customer Service: 802-863-9094, DPW-PineCustomerService (at) burlingtonvt (dot) gov

Public Meetings

Please continue to check the calendar on the City's homepage for any changes to dates or time or how to access "Warned" meetings (Commission meetings, City Council meetings, NPA meetings, etc.) and the DPW homepage calendar for changes or additions to our departmental specific meetings.