City of Burlington, Vermont City of Burlington, Vermont

Water Quality, Main Breaks & Billing: 863-4501/EMAIL

Snow Ban Line: 658-SNOW

DPW Customer Service: 863-9094/EMAIL


Department of Public Works


Please call the numbers above or submit it through SeeClickFix.


Winter Parking

Before the snow flies, learn how Burlington manages winter parking! You can read more here. You can also call 658-SNOW for the latest on any parking ban information in Burlington.

Just in Time for the Holidays Click here to learn all about the upcoming parking improvements and changes and the Holiday Parking Promo in BTV!

Construction Season Information

Recycling Toters Do you want a larger, more secure bin to place your recycling? Interested parties should submit application(s) and appropriate payment by mail or in person at 645 Pine Street between 7:00am and 4:30pm, Monday thru Friday, after which DPW staff will assemble and deliver your toter - call 863-9094 (ext. 3) for more information. Toters must be curbside by 7:00am on your recycling day, unless otherwise approved by DPW.

Union Street Protected Bike Lane Burlington Public Works has installed Burlington's first protected bike lane on Union Street from Main Street to North Winooski Avenue this week! Our crews installed flexible bollards and low curbing on Union St. 

This quick-build project uses adaptable materials to provide a safe north-south connection for people of all ages & abilities now. We’ll keep improving this project based on data & public input. Learn more at the Union St Protected Bike Lane page!