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Department of Public Works

Contact DPW

Customer Service Hours of Operation: 7AM-4:30PM (phone); 7AM-4PM (walk-in), Monday - Friday (except holidays)

Snow Ban Line: 658-SNOW
Email Usdpw-pinecustomerservice@burlingtonvt.gov; water-resources@burlingtonvt.gov

Instagram: https://www.instagram.com/btv_dpw/


Text messages & Email updatesVT-Alert

Customer Service    Water Resources

Phone 863-9094
Fax 863-0466


Phone 863-4501
Fax 864-8233

Street Address:
645 Pine St. Suite A
Burlington, VT 05401

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Street Address:
235 Penny Lane (Formerly Lake St.)

Burlington, VT 05401

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Mailing Address:

Department of Public Works
PO Box 849
Burlington, VT 05402-0849


Mailing Address:

Water Resources
PO Box 878
Burlington, VT 05402-0878

Payment Mailing Information 


To find a specific employee, please use the Employee Directory, which you can find at https://www.burlingtonvt.gov/Employee-Directory

Thank you!