DPW buildings will be closing early at 3PM on Wednesday 11/24 and Friday 11/26. All DPW buildings will be closed on Thanksgiving and recycling will NOT be picked up that day. If you need to reach us while we're away, visit here to learn more.

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Department of Public Works

Reaching us after-hours, weekends and holidays

After Hours Services & Hours

With Thanksgiving coming up on 11/25, we want to let you know about temporary changes to service and how to report issues while we're away from the office.

The following updates apply to Thursday November 25th:

  • Recycling WILL NOT be picked up. 
  • All DPW buildings and customer service will be closed. We resume in-person service on Tuesday at 645 Pine St. Our Water Resources office at 235 Penny Lane remains closed to the public. DPW buildings will close at 3PM on Wednesday November 24th and Friday November 26th.
  • Parking is free at on street meters and in city-owned garages from midnight to midnight. 

So, what do you do if you need to reach us while we're away?

  • For urgent water questions, please call our Water Resources team (24/7) 802-863-4501.
  • For urgent street, sidewalk or sewer issues, please call our answering service at 802-864-7428 and someone will be dispatched for urgent scenarios.
  • For non-urgent matters, feel free to submit them at https://www.burlingtonvt.gov/DPW/SCF or by emailing dpw-pinecustomerservice@burlingtonvt.gov. We reopen at 7AM.
  • For urgent conditions that present risk to safety or property, always call emergency services. 
  • For urgent Parking Services matters that cannot wait until business hours, please contact BPD Dispatch at 802-658-2704. 

See the City of Burlington's holiday schedule here.