Emergency Communications Center
Formal fire and rescue dispatching responsibilities were handed over to civilian dispatchers, now called Emergency Communication Specialists, from firefighters assigned to the alarm room on 1 January 1990. The original alarm room was located at Central Fire Station, 136 S Winooski Avenue.
When dispatch was taken over by Emergency Communication Specialists, it was relocated to the dispatch center in the basement of 82 S Winooski Avenue. Since that time, the center has been moved to 1 North Ave., where it has remained since October, 2004.The center recently underwent complete renovations.
The communication center is home to 12 full time emergency communication specialists and several part time specialists. They handle regular incoming lines for police,fire and rescue, as well as 911 lines for the same requests.
It is overseen by the Deputy Chief in Charge of Administration,802-658-7660.
** If you are having work done to your home or business, please call Fire Dispatch at 802-864-5311 to report construction at that location. If any alarms go off you are responsible for the false alarm **