Contact DPW

Customer Service Hours of Operation: 7AM-4:30PM (phone); 7AM-4PM (walk-in), Monday - Friday (except holidays)

Parking Service Hours of Operation: 8AM-4PM for phone and walk-in

Snow Ban Line: 658-SNOW
Email Us: dpw-pinecustomerservice@burlingtonvt.gov; water-resources@burlingtonvt.gov
Twitter: https://twitter.com/BTVDPW
Facebook: https://www.facebook.com/BTVDPW

Instagram: https://www.instagram.com/btv_dpw/

Text messages & Email updates: VT-Alert

645 Pine Customer Service	Parking Services	Water Resources
Phone: 7AM-4:30PM Walk-In: 7AM-4PM	8AM-4PM	Phone: 24/7 for urgent issues
P: 802-863-9094 F: 802-863-0466	P: 802-540-2380	P: 802-863-4501 F: 802-864-8233
Street Address: 645 Pine St, Suite A Burlington, VT 05401	Street Address: 645 Pine St, Suite A Burlington, VT 05401	Street Address: 235 Penny Lane Burlington, VT 05401
Mailing Address: Department of Public Works PO Box 849 Burlington, VT 05402-0849	Mailing Address: Department of Public Works PO Box 849 Burlington, VT 05402-0849	Mailing Address: Water Resources PO Box 878 Burlington, VT 05402-0878 Payment Mailing Address

To find a specific employee, please use the Employee Directory, which you can find at https://www.burlingtonvt.gov/Employee-Directory.

Thank you!