City Planning

BTVstat

BTVstat was suspended during the covid pandemic and will return in fall 2021. 

BTVStat is a performance management program implemented by the Mayor in 2016 to review operational and equity performance metrics for different City Departments, identify challenges, track progress, control costs, and promote accountability, learning, and collaboration. In combination with measurement, Burlington’s program includes a program of continuous improvement, providing staff with training and tools to learn the skills required to evaluate and improve the processes that support the delivery of services for residents. Highlights from each monthly meeting are listed below.

BTVStat is based on CitiStat, a performance program that has been implemented in city and state governments across the country and globe, and follows four key tenets:

     • Accurate and timely information shared by all through the collection, analysis, and reporting of key data

     • Rapid deployment of resources to address challenges and implement solutions • Effective tactics and strategies through regular data, frank discussions, and planning

     • Regular follow-up and assessment of activities and achievements

In combination with measurement, Burlington’s program includes a program of continuous improvement, providing staff with training and tools to learn the skills required to evaluate and improve the processes that support the delivery of services for residents.

 


Past Updates: