Performance, Accountability, Collaboration, and Transparency

Welcome to the City of Burlington's performance dashboard. BTVStat is dedicated to using data to help improve the quality of services provided to the community. The BTVStat program is focused on establishing, benchmarking, and tracking progress of performance metrics across City departments in support of continuous improvement efforts to enhance delivery of public outcomes, operational efficiencies, and customer service. This dashboard is the City's way of sharing that data with the community, and contains a number of interactive graphics.

About BTVStat

The BTVStat Initiative was undertaken at the request of the Mayor in 2016 to ensure achievement of the City’s strategic goals, to assist and then hold Department leadership and staff accountable for the quality, efficiency and effectiveness of the services delivered to residents, and to provide the tools and resources needed to evaluate and improve the work City staff does to deliver those services.

Open Data

The Open Data Program aims make data more accessible and readily available to the public in order to to increase community engagment, transparency and accountability, and drive data-driven decision making. In 2020, the City adopted an Open Data Policy which which outlines the principles, standards, and governance that will guide our open data program.