Administrative Services for the Burlington Employees’ Retirement System (“Pension Plan”)
We are pleased to announce that the City of Burlington has engaged Hooker & Holcombe to assist with certain administrative functions of the Pension Plan including monthly pension payments from the Plan’s account. You will now have access to personalized services through the Hooker & Holcombe PensionEdge® Service Center, staffed with knowledgeable representatives ready to assist you with questions related to your Pension Plan. Please review the sections below.
Call the PensionEdge Service Center at 1.866.495.3548 between 8:30 am and 4:30 pm ET, Monday - Friday (Multilingual Services are available)
Send an email to ServiceCenter@pensionedge.com
Please note : "Burlington" in your subject line.
Send by mail to Hooker & Holcombe, Attention; Pension Edge Service Center.
1300 Hall Boulevard,Suite 1C, Bloomfield, CT 06002
The Hooker & Holcombe PensionEdge® Service Center will assist you with:
Change of address
Changes to your tax-withholding
Bank account direct deposit instructions
Any other questions you may have regarding your Pension Plan benefit
For participants currently with active or vested deferred payment status:
Change of address (for vested deferred payment status only - active employees should report change to HR)
View personal pension information
View and print annual benefit statements
Estimate future retirement income using automated calculation function
Request final benefit calculations and benefit election forms (for terminees only)
View the Status of final benefit calculation
View related plan information and documents
