Emergency Medical Services

Rescue 2The Burlington Fire Department operates a two-tiered EMS response system; with the closest engine company responding with the ambulance on most calls. All of our engine companies are staffed with firefighters cross-trained as emergency medical technicians, and are equipped with advanced life support equipment. This system provides an engine company on the scene within three minutes and an ambulance on the scene within five minutes.By utilizing our firefighters in this manner, we are able to deliver patient care quickly and efficiently.

 

The Burlington Fire Department operates two fully staffed ambulances.  Ambulance One operates out of Downtown's Central Fire Station and Ambulance Two operates out of the Old North End's Fire Station Two. Currently, both of these ambluances are equipped to provide Paramedic level care to the residents and guests of the Queen City.  Annually, Ambulances 1 and 2 respond to approximately 6000 calls per year! 

 

In addition to its permanent residents, Burlington is home to industry, several colleges and a thriving retail center. There are a large number of commuters who come to Burlington to learn, to work and to play.  Mindful of the present and future needs of the people we serve, the Burlington Fire Department will continue striving to provide the community with the best possible pre-hospital care.

 

 

 

The Burlington Fire Department uses a third party billing company for medical services, ECP Services, LLC. Billing questions and medical record requests are handled by their office. The release form for medical records can be found here.

ECP Services, LLC
P.O. Box 279
Lake Mills, WI 53551
Fax: (608) 646-7654
Phone: (877)658-5949
Email: info@ecpbilling.com

 

 

Billing

The BFD outsources ambulance billing to ECP Services

If you are looking for an ambulance bill or have insurance related items to submit for billing please contact:

Galen Perkins
ECP Services

Phone: 877-658-5949

If you are making a payment on your account using a check please submit payment to:

ECP Services
PO Box 279
Lake Mills, WI 53551

If you are requesting an ambulance run sheet for a legal issue or insurance purposes, please provide your request in writing to:

Burlington Fire Dept.
Attn: Records
136 South Winooski Ave
Burlington, VT 05401

The City of Burlington Fire Department is a covered entity under the HIPAA Privacy Rule. BFD has taken the steps necessary to comply with the requirements of the Privacy Rule. Due to these restrictions a HIPAA Waiver form must be filled out by the patient or legal guardian if patient is under 18. The Burlington Fire Department's HIPAA waiver will be the only form accepted. We also require a copy of the patient's photo ID.