City of Burlington, Vermont City of Burlington, Vermont
Burlington Fire Department
Phone: 802-864-4554 Fax: 802-865-5387
Emergency: 911
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Emergency Medical Services

Rescue 2The Burlington Fire Department operates a two-tiered EMS response system. The closest engine company responds with the ambulance on most calls. All of the engine companies are staffed with firefighters cross-trained as emergency medical technicians, and are equipped with advanced life support equipment. This system provides an engine company on the scene within three minutes and an ambulance on the scene within five minutes.By utilizing our firefighters in this manner, we are able to deliver patient care quickly and efficiently.

The Burlington Fire Department operates two fully staffed ambulances.Rescue One operates out of Downtown's Central Fire Station and Rescue Two operates out of the Old North End's Fire Station Two. A third ambulance is stationed at Fire Station Four in the New North End, but is not manned. When Rescue Three is needed, the crew of Engine Four leaves the engine parked in the station and responds with Rescue Three. All of these ambulances operate at the EMT-Intermediate level.​

There are over 5000 requests for an ambulance in the City of Burlington each year. The addition of a second fully staffed ambulance in the fall of 2002 has enabled the Burlington Fire Department to provide a more consistent service to the community.

In addition to its permanent residents, Burlington is home to industry,several colleges and a thriving retail center. There are a large number of commuters who come to Burlington to learn, to work and to play.  Mindful of the present and future needs of the people we serve, the Burlington Fire Department will continue striving to provide the community with the best possible pre-hospital care.



The BFD outsources ambulance billing to the ECP Services. 

If you are looking for an ambulance bill or have insurance related items to submit for billing please contact:

Galen Perkins
ECP Services

Phone: 877-658-5949

If you are making a payment on your account using a check please submit payment to:

ECP Services
PO Box 279
Lake Mills, WI 53551

If you are requesting an ambulance run sheet for a legal issue or insurance purposes, please provide your request in writing to:

Burlington Fire Dept.
Attn: Records
136 South Winooski Ave
Burlington, VT 05401

The City of Burlington Fire Department is a covered entity under the HIPAA Privacy Rule. BFD has taken the steps necessary to comply with the requirements of the Privacy Rule. Due to these restrictions a HIPAA Waiver form must be filled out by the patient or legal guardian if patient is under 18. The Burlington Fire Department's HIPAA waiver will be the only form accepted. We also require a copy of the patient's photo ID.