Btvstat Planning Finance

BTV Stat

Performance, Accountability, Collaboration, and Transparency

City Financials

City Credit Rating

Credit ratings provide an independent measure of an entity's creditworthiness and fiscal health. The City's overall rating and the ratings of Burlington Electric Department, Burlington International Airport, and Burlington's Water Utility are all important indicators of the City's financial health. Higher credit ratings typically result in lower borrowing costs for City bonds and thereby lowers costs to tax and ratepayers. Since March 2016, the credit ratings for the City, the Electric Department, and the Airport have all been upgraded or seen the outlook change to positive by Moody's Investors Services.

Retail Sales Local Option Tax

Local option tax is a way for municipalities in Vermont to raise additional revenue. In 2006, Burlington residents voted to levy the following 1% local option taxes in addition to state business taxes for retail sales.

Local Option Tax on Retail Sales
6% retail sales tax + 1% Local Option Tax = 7% Total Tax

Governance and Accountability

Livable Wage

In November of 2001, the City Council enacted the Livable Wage Ordinance with the intention to provide a minimum level of compensation for city employees and employees of entities that enter into service contracts or receive financial assistance from the City of Burlington. Annually in May the livable wage is re-calculated and becomes effective on July 1 of that same year.

City Workforce

The City Workforce Dashboard below is used by the Mayor and City staff to understand the demographic characteristics of current employees at the City of Burlington. This data is updated annually and HR is working closely with BTVStat to arrange for more frequent reporting of aggregate employee demographic data as well as other metrics such as tenure and pay equity.


Burlington’s SeeClickFix App Helps Improve Services Provided to the Community 

Burlington's SeeClickFix app is a community-driven communication tool that helps the City solve problems that residents identify. It is an easy way to report non-emergency issues and submit requests for service, such as potholes, graffiti, malfunctioning traffic signals, or abandoned vehicles. The Mayor and City leadership regularly review City responsiveness on these resident requests.

Use the interactive report below to review all current and prior SCF requests, average response times and other trends to see the community is using the SCF platform as well as the City's response.


Residents, visitors, and businesses can report an issue from a smartphone, tablet or desktop computer. Once the issue is submitted, the user will receive a notification and tracking number. The request is then automatically forwarded to the appropriate department. The City tracks these issues during regular business hours and will provide users with updates as they are acknowledged and resolved. The City aims to acknowledge all requests submitted within two days and to address issues in accordance with set Service Level Agreements (SLA). By closely monitoring requests, the City can ensure prompt resolution of issues, identify and respond to trends, and transparently and more efficiently address the issues that are impacting the community.

If you need to report a problem without SCF please call the Department of Public Works at 802-863-9094 or Code Enforcement at 802-863-0442. SeeClickFix is strictly for non-emergency services and any emergency should still be reported to 911.

Visit the SCF website for more information or download the app.