City of Burlington, Vermont City of Burlington, Vermont

City Hall, 149 Church Street, Burlington, VT 05401
Call Us 802-865-7000 M-F 8-4:30pm   Email Us


Why wasn't my recycling picked up?

Improper preparation of materials (e.g. left in plastic bags or left with non-recyclables) or placing bins curbside after 7:00 am are the biggest reasons that recycling was not be picked up. Recyclables in plastic bags cannot be accepted, except shredded paper in clear plastic bags. In addition, any evidence of non-recyclables or food in your recycle bin may lead to your recycling not being picked up. The recyclable materials we collect are taken to be sorted and sold, and eventually manufactured into new products. With too many non-recyclables in the mix, the material cannot be used. Look for a bright green sticker indicating improper preparation. For missed pick ups call (802) 863-9094 during normal business hours. For the holiday schedule, see below.