I Want To
Apply for a Job
Apply for a Zoning Permit
Pay a Parking Ticket
Find Neighborhood Information
Apply for a Building Permit
Pay my Electric Bill
Contact a Department
See a Map of Current Permits
Life in Burlington
City Employment Opportunities
Permit Status Reports
Requests for Proposals, Bids, RFQs
Burlington City Arts
Parks & Recreation
The Burlington Waterfront
Mayor & City Council
About Inspection Services
Hiring a Contractor
Adopted Codes & Standards
About Equipment Maintenance
Recycling & Solid Waste
Solid Waste Collection
Stormwater Reference Links
Street & Sidewalk Operations
About R.O.W. Services
Bicycling and Walking
Safety & Regulations
Pearl Street Streetscape
Downtown Transit Center
Shelburne Street Roundabout
Main Street Mid-Block Crosswalk at Edmunds Schools
Intersection of Pearl St / Prospect St / Colchester Ave
Policy & Planning
Sidewalk Strategic Plan
Traffic Calming & Neighborhood Enhancement Program
Links & Library
Water & Wastewater
Water Quality Reports
Agendas, Minutes & Packets
Bids, RFPs and RFQs
Streets and Sidewalks
How often does my street get swept?
Street Sweeping occurs on each street at least twice each month from June to September plus Spring and Fall cleanups of heavy debris.
How do I report a pothole?
Contact Customer Service at 863-9094 and identify the location of the pothole. Potholes are typically repaired within 72 hours after notification.
What should I do when repairing my driveway and the sidewalk is bad?
Contact Customer Service at 863-9094 and we will attempt to make arrangements to replace the sidewalk before your driveway resurfacing occurs.
How do I get a sidewalk repaired?
Beginning in 2009, the DPW launched a
Sidewalk Strategic Plan
that prioritizes sidewalk repairs for projects greater than 100' in length. Through this plan, sidewalks in the worst condition in the most heavily pedestrianized areas are repaired first. To request a small repair, contact Customer Service at 863-9094 or
and identify the location of the sidewalk that needs to be repaired.
How often do storm catch basins get cleaned?
Subject to budgetary constraints, the Street Division tries to inventory and clean all 2000 catch basins every two years (approximately 1000 per year).
What do I do if I get a sewer backup in my house?
Call Customer Service at 863-9094 and provide your name, address, phone number, and nature of backup. DPW will respond and check the main sewer line in the City's right of way. If the City sewer main is not plugged, DPW employees will notify the homeowner that the problem is on private property (the sewer lateral running from the house to the main in the City Street) and the homeowner shall resolve the problem at their own expense.
Can I park my car on the street during winter months?
You can park on City street during the Winter months EXCEPT during parking ban alerts. A Parking Ban will be in effect when the flashing snow lights are turned on. Vehicles must be off the street by 10pm once the snow lights are activated, and shall remain off the streets until the lights are shut off. Towing will be enforced only from 10pm to 7am during the alert.
Does the City really need a parking ban ordinance for snow removal?
Yes, snow must be removed and pushed back to the curb. Many streets in the older part of the City are narrow. In order for a snowplow to have access to the street, cars must be removed. Snow which lies under cars when not pushed to the curb has a tendency to be dragged out into the travelway days after a storm causing slippery conditions. Snow which remains on the street will deter drainage and accelerate road deterioration. Public Works studies show that plowing operation costs double when cars remain on the street.
Can I, as a resident, push snow from my property onto the sidewalk or street?
No, a City ordinance restricts this act. Pushing snow back onto a sidewalk or street in not only a violation of City law, but may bring liability if the dumped snow causes an accident.
Do some streets get more of a priority during a snowstorm?
Yes, main arteries, hills, and connectors are plowed first because of the traffic volume. The remaining streets are plowed as part of a regular series of routes assigned to individual drivers.
| GENERAL INFORMATION: (802) 865-7000 | © CITY OF BURLINGTON, VERMONT
How would you rate the usefulness of this content?
Tell us why you rated the content this way
Close this pop-up