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FAQs
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Street Sweeping occurs on each street at least twice each month from June to September plus Spring and Fall cleanups of heavy debris.
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Contact Customer Service at 863-9094 and identify the location of the pothole. Potholes are typically repaired within 72 hours after notification.
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Contact Customer Service at 863-9094 and we will attempt to make arrangements to replace the sidewalk before your driveway resurfacing occurs.
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Contact Customer Service at 863-9094 and identify the location of the sidewalk that needs to be repaired. For information on the prioritization process for sidewalk projects, follow this link.
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Subject to budgetary constraints, the Street Division tries to inventory and clean all 2000 catch basins every two years (approximately 1000 per year).
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Call Customer Service at 863-9094 and provide your name, address, phone number, and nature of backup. DPW will respond and check the main sewer line in the City's right of way. If the City sewer main is not plugged, DPW employees will notify the homeowner that the problem is on private property (the sewer lateral running from the house to the main in the City Street) and the homeowner shall resolve the problem at their own expense.
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You can park on City street during the Winter months EXCEPT during parking ban alerts. A Parking Ban will be in effect when the flashing snow lights are turned on. Vehicles must be off the street by 10pm once the snow lights are activated, and shall remain off the streets until the lights are shut off. Towing will be enforced only from 10pm to 7am during the alert.
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Yes, snow must be removed and pushed back to the curb. Many streets in the older part of the City are narrow. In order for a snowplow to have access to the street, cars must be removed. Snow which lies under cars when not pushed to the curb has a tendency to be dragged out into the travelway days after a storm causing slippery conditions. Snow which remains on the street will deter drainage and accelerate road deterioration. Public Works studies show that plowing operation costs double when cars remain on the street.
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No, a City ordinance restricts this act. Pushing snow back onto a sidewalk or street in not only a violation of City law, but may bring liability if the dumped snow causes an accident.
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Yes, main arteries, hills, and connectors are plowed first because of the traffic volume. The remaining streets are plowed as part of a regular series of routes assigned to individual drivers.
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